Privacy Policy

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity in relation to biomee ApS.

When collecting, processing and using your personal data, we always comply with all relevant and applicable legal provisions.

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Data we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. For example, we use cookies to keep track of the contents of your shopping cart while you use our webshop.

We can collect information such as name, e-mail address, postal address, delivery address (if different from postal address), telephone number and payment information.

biomee ApS collects and processes your personal data when you do the following:

  • Visit our website
  • Complete a purchase of our products
  • Sign up for our newsletter

Basis of processing and purpose

We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The data collected in the context of the payment transaction is used and stored solely for payment settlement and fulfillment of the agreement entered into. When processing payments, some of your data will be passed on to our payment administrators. This includes data required to process or support the payment, such as the purchase total and billing information.

If you have given us your consent during the registration process, or on our website, we will use your e-mail address to send out a newsletter. You can subscribe and unsubscribe at any time. All newsletters also include a link to unsubscribe. If processing of personal data is based on your consent, you have the right to revoke the consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your data (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted 2 years after you have received your item or service. Data for the purpose of returning goods is stored for up to 5 years in accordance with invoice requirements and accounting legislation.

Other recipients of personal data

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We have our website on bodata.dk and payment system through Stripe (US)/Bambora (DK), which acts as our data processor. All personal data that you provide on our website will be stored in bodata.dk’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.

We have entered into data processor agreements with our data processors – a guarantee both to you and ourselves that they comply with the applicable rules on the protection of your personal data.

Your rights

As the registered person, you have a number of rights that we must ensure at all times. You have the right to request the following:

  • To access, and to have your personal data changed
  • To have personal data deleted

In addition, you have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer wish us to process your personal data, or to restrict our processing of your personal data, you can also send us a request to this effect to [email protected].

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.